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Service Desk Manager: SLA-Driven Leader & Client Advocate
Job in
Corona, Riverside County, California, 92878, USA
Listed on 2026-06-04
Listing for:
Onsite Computing
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Onsite Computing in California is looking for a Service Desk Manager to oversee the Service Desk's performance and operations. This role ensures high-quality IT support services and drives service excellence through effective leadership and process optimization.
The ideal candidate has proven experience in a Service Desk leadership role within an MSP environment, strong skills in ticketing systems, and the ability to manage SLAs and KPIs effectively.
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