IT Helpdesk​/Admin (Clearance Required

The experienced IT Administrative Lead will oversee administrative and operational support activities for a DoD IT program. The ideal candidate will have a strong background in managing personnel, budgets, and task execution in accordance with DoD standards and contract requirements.

Salary: $30-$32/hour

• Manage daily administrative and operational functions of a large IT support contract.
• Oversee staffing, scheduling, performance tracking, and compliance reporting.
• Coordinate with DoD stakeholders to ensure contract deliverables are met on time and within scope.
• Supervise and evaluate technical and administrative personnel.
• Ensure adherence to DoD standards, policies, and security protocols.
• Maintain and update documentation, SOPs, and performance reports.
• Track contract milestones and manage risk through proactive issue resolution.
• Support program reviews, audits, and inspections.
• Facilitate communication across departments and with government representatives

• U.S. Citizenship and Active Secret clearance (TS/SCI strongly preferred).
• CompTIA Security+ or other IAT Level II certification.
• 8+ years of professional experience, with at least 5 years in IT administration and DoD program management.
• Demonstrated experience managing cross-functional teams in a DoD or federal contracting environment.
• Proficient in Microsoft Office Suite, SharePoint, and project management tools.
• Strong understanding of DoD acquisition processes, ITIL practices, and federal compliance requirements.
• Excellent written and verbal communication, leadership, and decision-making skills.

Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.

Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics.