Senior Regional Vice President, Quality & Performance Excellence

Easterseals Southern California transforms lives every day. For over a century, Easterseals has championed inclusion and independence—delivering essential services like early childhood programs, autism services, employment and independent living support to more than 29,000 people each year. Through advocacy and education, we break barriers and create opportunities for the one‑in‑four Americans with disabilities.

Starting salary $133,000+ DOE.

The Senior Regional VP (SRVP), Quality Performance Excellence provides strategic leadership for service quality, performance excellence, and compliance across Autism Services. This role sets the vision, standards, and operating approach for quality assurance, performance monitoring, continuous improvement, and regulatory adherence, ensuring a coordinated and data‑informed framework across Clinical Services, Network Provider, and Operations teams. In close partnership with senior leadership and Enterprise Risk Management, the SRVP drives consistency, accountability, and sustained improvement in service delivery, documentation integrity, and organizational readiness.

In all responsibilities, the position demonstrates a strong commitment to ESSC’s mission and values by supporting a high‑quality, person‑centered service environment.

• Leads the Quality Performance Excellence (QPE) function for Autism Services, establishing a unified and coordinated approach to quality assurance, compliance, quality improvement, and process optimization across clinical services, network providers, and operational teams.
• Establishes and governs service line quality standards and measurement frameworks, defining expectations for service quality, documentation integrity, compliance, and operational execution.
• Owns associate performance standards resulting in service quality, partnering with Clinical Services, Network Provider, and Operations leadership to ensure standards are realistic, measurable, and consistently applied.
• Oversees compliance with payor, contractual, regulatory, and accreditation requirements, ensuring external requirements are effectively translated into internal policies, operational guidelines, tools, and practice.
• Directs quality assurance, compliance, and accreditation programs, including audit strategy, cadence, scope, methodology, tools, and quality control expectations.
• Ensures organizational readiness for external audits and reviews, coordinating planning, documentation integrity, response preparation, and cross‑functional execution in partnership with Clinical Services, Operations, Network Provider teams, and Enterprise Risk Management.
• Leads root cause analysis and remediation governance for quality or compliance gaps, including corrective action planning, escalation pathways, prevention strategies, and sustained verification that issues are resolved and do not recur.
• Monitors regulatory, payor, and contractual changes, ensuring timely communication, policy updates, procedural changes, documentation updates, and adoption across impacted teams. Builds and maintains a data‑informed quality strategy, including standard definitions, reporting practices, dashboards, performance insights, and transparency needed to inform leadership decision‑making and improvement prioritization.
• Leads continuous quality improvement and process redesign initiatives, using data analysis, audits, and stakeholder feedback to drive measurable improvements in service consistency, efficiency, and outcomes.
• Partners closely with teams to ensure audit findings, quality gaps, and new standards are translated into effective training, tools, and capability building supports. Builds and leads a high‑performing Quality Performance Excellence team, defining functional lanes (QA, compliance monitoring, quality improvement, associate performance), ensuring adequate capacity, and establishing clear operating rhythms for execution, reporting, and accountability.
• Maintains awareness of emerging best practices and evolving standards relevant to autism services quality, compliance, and performance improvement, applying insights to strengthen internal systems.
• Performs…