Member Specialist

Position Summary

Member Frontline Services Associate – responsible for providing excellent customer service, managing checkout and member services, maintaining a safe and organized store environment, and training new associates.

• Observe entrance and exit areas, verify membership cards, identify member needs, and provide assistance with purchasing decisions.
• Maintain checkout, entrance, and exit areas, including zoning, arranging, and organizing merchandise to create a safe shopping environment.
• Process member purchases, payments, returns, refunds, and exchanges in accordance with company policies and procedures.
• Resolve member issues and concerns promptly and promote Sam’s Club products and services.
• Conduct safety sweeps, report unsafe situations, and ensure compliance with all safety and security procedures.
• Assist with the training of Member Frontline Services associates, including instructional delivery, new technology training, and continuous learning initiatives.
• Maintain accurate paperwork, logs, and required documentation, and execute emergency response procedures when necessary.
• Identify shrink, damages, and uphold best practices for merchandise handling and secure management of store assets.
• Collaborate with managers, co‑workers, and customers to prioritize tasks, communicate progress, and recommend process improvements.
• Adopt and promote Walmart’s values of integrity, teamwork, inclusiveness, and excellence in all workplace activities.

No minimum qualifications are required for this position.

• Retail experience, including operating front‑end equipment such as a cash register.
• Experience working with mobile retail applications.

• Hourly wage: $19.00–$27.00 (exceeding local minimum wage).
• Additional premium compensation may range from $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed.

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase plan, and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: 100% coverage of tuition, books, and fees; offers 60+ certificate and degree programs.

1375 E Ontario Ave, Corona, CA , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

PTO information available at