Inside Sales​/Rental Counter Sales

Join a company where your work matters - and your impact is felt every day.

PDQ Equipment is a leading provider of heavy equipment and rental solutions, proudly family-owned and operated since 1952. Our reputation is built on expert service, strong customer relationships, and a team that takes pride in doing things right - safely, consistently, and with integrity.

As our business continues to grow, we’re looking for an Inside Sales / Rental Counter Representative who thrives on customer interaction, problem-solving, and closing the deal. This role is ideal for someone who enjoys being at the center of the action - helping customers find the right equipment, supporting operations, and driving revenue through strong relationships and follow-through.

Do you like a role where no two days are the same - phones ringing, customers at the counter, and real opportunities to drive sales? If so, PDQ Rentals is looking for YOU to join our team.

This isn’t just a counter position, it’s a chance to be a key part of our daily success. You’ll be trusted to represent PDQ professionally, think on your feet, and take ownership of the customer experience from first call to completed rental.

If you take pride in your work, enjoy a fast-paced environment, and want to be part of a team that runs tight, accountable, and proud - this could be your lane.

• Assist customers at the rental counter and over the phone with equipment and product rentals
• Respond to inbound sales and rental inquiries via phone and email
• Make outbound calls to prospective and existing customers
• Identify customer needs and recommend the right equipment solutions
• Provide detailed product information including features, benefits, pricing, and safety items
• Prepare and process rental and sales orders accurately and efficiently
• Follow up on quotes and leads to convert them into sales
• Coordinate with operations and sales teams to ensure timely equipment delivery
• Build and maintain strong relationships with new and existing customers
• Handle customer concerns professionally and escalated when needed
• Maintain accurate customer and sales records in CRM systems
• Provide regular sales updates to the Branch Manager
• Stay current on product knowledge and industry trends
• Participate in training to continuously improve sales and product expertise
• Perform other duties as assigned

• Strong customer service mindset with a sales-driven attitude
• Excellent verbal and written communication skills
• Ability to multitask, prioritize, and manage time effectively
• Comfortable using CRM software, MS Office, and general computer applications
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team

• High school diploma or GED (or equivalent work experience)
• At least 2 years of yard experience
  , preferably in the equipment rental industry or at an equipment dealership
• Proven experience in inside sales (equipment industry preferred)

* Pay ranges depends on experience*

PDQ takes pride in elevating your family’s well-being with our generous benefits package.

• Medical insurance (PDQ covers up to 81% to start - it gets even better the longer you stay - up to 93%!)
• Dental insurance
• Vision insurance
• Life insurance
• EoS Fitness gym membership
• Accidental Injury Insurance (supporting you even off-the-clock)
• Competitive pay + opportunities for growth
• Stable, family-owned company with 70+ years of trusted industry presence
• Health savings account
• Paid holidays + paid time off
• Access to gym/wellness perks via Class Pass
• Supportive environment - we invest in our people
• 401k, with match and Profit Sharing Plan
• We recognize and reward strong work ethic
• Employee discounts

Job Type: Full-time

Pay:
Up to $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• equipment yard: 2 years (Required)

Ability to Commute:

• Corona, CA 92882 (Required)

Work Location:

In person