Inventory Management Specialist

Summary

See below for important information regarding this job.

Summary

See below for important information regarding this job.

Duties

Help

• Provides a single face to the industrial customer on a wide range of issues involving both DLA and non-DLA managed items and ensure the timely processing of customer orders and customer access to product, account and order information.
• Monitors backorder status reports and personally resolve, or help resolve, problem actions not meeting customer requirements.
• Investigates, coordinates, and releases Sales Orders that inhibit flow through automated systems.
• Applies DLA expedite policy and other operating procedures to expedite the actions within supply chains.
• Coordinates the research and tracking of Stock Transfer Orders (STOs)/replenishment actions to facilitate resolution of backorders or take action to expedite delinquent contracts having impacting unfilled orders using established policies/guidance.
• Coordinates with appropriate service representatives to identify alternative sources of supply, respond to customer requests, and provide advice regarding changes to sales orders as needed.
• Collects, evaluates, and summarizes performance data pertaining to specific agency program goals and objectives and those of customers.
• Leads forums and meetings to communicate ideas and solicit feedback toward improving business/customer support operations.

• Must be a U.S. citizen
• Tour of Duty:
  Set Schedule
• Security Requirements:
  Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA):
  Non-Exempt
• Selective Service Requirement:
  Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment
  
  Incentives:
  
  Not Authorized
• Bargaining Unit Status:
  Yes
• Selectees are required to have a REAL  other acceptable identification documents to access certain federal facilities. See https://(Use the "Apply for this Job" box below). more information.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.

• Specialized
  
  Experience:
  
  One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military, or private sector.
  
  Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
• Experience analyzing and evaluating the effectiveness and efficiency of supply operations and programs.
• Experience with extensive customer support to independently analyze and resolve difficult issues and problems.
• Experience in dealing with variables such as availability of materials, relationships with other programs, and cost/benefit considerations.
• Experience with developing guidance for applying supply policy, procedures, techniques, equipment, and methods to a variety of work situations involving various degrees or levels of supply controls and respond to problems or questions involving implementation of supply guidelines at lower levels.
• Education Substitution:
  Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See  If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience,…