Billing Office Specialist

• Answering and directing incoming phone calls to the appropriate personnel or departments.
• Setup jobs in TCR system and electronically dispatch related tickets to field technicians to perform daily rental set-ups, traffic closures, and flagging operations.
• Add and Manage Customer Price lists in TCR
• Reviewing and processing work tickets daily to ensure timely and accurate documentation.
• Handling police detail requests from Dispatch and payments in a timely manner.
• Ensuring all Viewpoint job numbers are entered timely, so they do not hinder payroll processing, making sure payroll is completed, and submitted on time each week
• Daily, Weekly or Monthly invoicing of daily rentals lane closures and flagging operations
• Entering data/ invoicing into customer portals as required for accurate tracking and reporting.
• Scanning of customer checks using banking software including recording the related deposits using the Vista system.
• Process and apply credit card payments efficiently and accurately.
• Prepare sales quotes and handle related billing tasks.
• Submit and track purchase order requests.

• Manage Accounts Receivable (A/R) by overseeing invoicing, monitoring overdue accounts, and following up on outstanding payments.

• Process Accounts Payable (A/P) by reviewing, coding, and processing vendor invoices to ensure timely payments.

• Reconcile accounts regularly to ensure accuracy and resolve discrepancies in A/R and A/P.

• Address and resolve billing-related inquiries or issues from clients or vendors.
• Managing the company's cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps.
• Serving as a backup to the Onboarder by assisting with tasks related to New Hire Orientation.
• Following all safety rules and regulations to maintain a safe work environment.
• Adhering to all company policies and procedures to ensure compliance and consistency.
• Performing other duties as assigned to support operational needs and team goals.

• High school diploma or GED required; associate degree preferred.
• 3-5 years of administrative experience required; construction industry experience is a plus.
• Strong verbal, written and interpersonal skills.
• Attention to detail to ensure invoices are error-free and payments are applied correctly.
• Proficiency in using billing software and accounting systems is essential for processing invoices, payments, and reconciling accounts accurately.
• Strong numerical skills and the ability to analyze financial data are necessary to identify discrepancies, resolve billing issues, and provide accurate reports.
• Ability to work in a fast-paced construction office environment.
• Ability to organize and prioritize workload to meet deadlines.
• Proficient in MS Outlook, Excel and Word as well as skilled use of office equipment.
• Knowledge of Vista and TCR software a plus.

Compensation details: 26-27 Hourly Wage

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