Clerk III

This position serves a key role in the Department as the primary receptionist and public liaison for Juvenile Services, resolving general inquiries from the community, law enforcement, and families with discretion and professionalism. Operating under general supervision, the Clerk III performs advanced-level, highly responsible clerical and administrative support duties within the juvenile probation department.

This is a full-time administrative position in the Juvenile Services Department. The Clerk III will provide clerical support to the public assisting in daily office needs and managing the department’s general administrative activities.

• Answers telephones: refers calls to appropriate staff and maintains office schedules and appointments
• Provides customer service to the public (front window, telephone calls, e-mails)
• Maintains logs of work progress, processing documents, and other records; maintains administrative files and records; opens, sorts, and distributes mail; and maintains reports, files, materials, and supplies
• Performs general administrative duties such as but not limited to; filing, data entry, photocopying and other general office duties as required.
• Assist with movement of visitors to the proper location.
• Responsible for entering all paper and formal referrals and reviewing each case, complete Assistant District (ADA) screening sheet and forward the referral packet to ADA for determination on filing
• Past due notices
• Assists with other office functions and performs all other related duties as assigned
• Notarize Court documents
• Provide English/Spanish translation when needed

• Be a US Citizen.
• Be at least 21 years of age.
• Possess a valid Texas Driver’s License.
• Graduation from high school or GED
• Two (2) years of experience in clerical work
• Bilingual - Preferred

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position typically requires manual dexterity, talking, hearing, seeing, grasping, standing, walking, repetitive motions, stooping, kneeling, crouching, reaching, and climbing.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Performing the essential functions typically requires exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly.

The above job profile does not include all essential duties of this job. All applicants and/or employees with disabilities are encouraged to contact the Human Resources Department to review and discuss the essential functions of the job, so that an applicant and/or employee can evaluate the job in greater detail to determine if he/she can safely perform the essential functions of this job with or without reasonable accommodation.

Job profiles are not intended, nor should they be construed to be, an exhaustive list of all responsibilities, tasks, skills, efforts, working conditions, or similar behaviors, attributes, or requirements associated with a job. A job description is not a comprehensive job profile. It is intended for the sole purpose of acquainting a person who is unfamiliar with such a position with a brief overview of the position’s general direction and scope.