Field Operations Support Assistant

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and giving general information on services offered in a polite manner, aiming to meet and exceed customer expectations.

• Prepares death certificates, prayer cards and related documents
• Completes required permits or certificates
• Prepares and processes Veterans paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services is accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and controls storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors, and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet, and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner, and physicians

• Education:
  
  High School or equivalent
• Experience:
  
  1-2 years in an office clerical or customer service capacity
• Experience working in a customer‑focused and fast‑paced professional environment required

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Location:

Corpus Christi, TX 78415