Patient Account Specialist I

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

GENERAL PURPOSE OF JOB:
This position reports to the Director Cardiology Clinics. This position is responsible for the creation of the patient account in the EMR patient accounting system in support of patient care departments and in support of the revenue, billing, and reporting cycle to also secure reimbursement. This includes but is not limited to functions under the categories of patient accounting, referral order record management, patient scheduling, pre-registration/registration or pre-admission, admission, verification of patients’ benefits, gather & document insurance benefit details, authorization procurement as required by payer policy, creating estimate of cost, documentation of the authorization and/or referral order record, obtaining consent signatures, granting MyChart or MyChart non-patient proxy account access, documentation of actions taken and of patient financial discharge task.

This role serves as a key promoter of service excellence which, along with the team, strives to meet and exceed the needs of their customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily to achieve clean claim processing. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

• Always maintains utmost level of confidentiality.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
• Adheres and comply with customer service standards and dress code as set forth by the hospital and the department.
• May be required to work rotating shifts.
• This position is an essential role and may be part of the disaster plan A or B team during disaster events.
• Occasional travel may be required.

EDUCATION AND/OR

EXPERIENCE:

• High school diploma or general education degree (GED) required; and one-year related
• experience and/or training preferred