Admissions Specialist IV

Job Title Admissions Specialist IVAgency

Texas A&M University - Corpus Christi Department Office  Of Enrollment Processing Proposed Minimum Salary Commensurate Job  Location Corpus Christi, Texas Job Type Staff Job  DescriptionTAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs).

The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

PURPOSE This position supports undergraduate admissions operations through the processing and review of applications, transcripts, and other admissions documentation, as well as front-line operational support of admissions systems and workflows. The position identifies and resolves routine processing, data, and workflow issues, supports departmental users, assists with testing and documentation, and escalates system-level issues to the appropriate technical team.

DESCRIPTION

Functional Area

1:
Admissions Operations Percent Effort: 60%
Process undergraduate applications, high school and college transcripts, test scores, and other supporting admissions documentation.

Review application files and requirements to determine admissions eligibility and support issuance of admissions decisions.

Review high school and college transcripts to identify and appropriately code coursework and other admissions-related information.

Review error reports and admissions records to identify, research, and correct data discrepancies.

Prepare admissions appeals and supporting documentation for review by the Undergraduate Admissions Committee.

Assist with residency, meningitis, and other admissions-related documentation and compliance requirements.

Monitor admissions processing workflows to identify operational issues that may affect application processing, data accuracy, or timely completion of admissions records.

Troubleshoot and resolve routine admissions processing, data, and workflow issues within established procedures and available system functionality.

Functional Area

2:
Systems, Workflow, and Process Support Percent Effort: 35%
Serve as a departmental resource for admissions staff regarding established CRM, SIS, imaging, application, and related system workflows.

Research recurring processing or system issues and document findings for resolution.

Test admissions workflows, system updates, and process changes, and document results.

Assist with validating data, workflow functionality, and communication processes following system updates or changes.

Maintain process documentation, procedures, and job aids related to admissions systems and workflows.

Provide training and front-line support to departmental users on established admissions system processes and functionality.

Identify issues requiring system configuration, development, or maintenance and escalate them to the appropriate technical or Project Management team.

Support communication campaigns and other enrollment-related processes using established system tools and workflows.

Provide support for recruitment, admission, and retention activities sponsored by the Office of Admissions and/or Division of Enrollment Management.

Functional Area

3:
Other Percent Effort: 5%
Perform other duties as assigned.

QUALIFICATIONS Associate's degree in a related field.

Five (5) years of related experience.

Additional education may be considered as a substitution for the minimum experience requirement.

Bachelor’s degree in a related field and…