Front Office Coordinator

Front Office Coordinator

Barkaritaville Pet Resort – Corpus Christi, Texas

Full-Time | On-Site | $15.00–$18.00 per hour, based on experience

Barkaritaville Pet Resort is seeking an experienced, dependable Front Office Coordinator for our Corpus Christi location.

This is not an entry-level front desk position. We are seeking a candidate with at least 3 years of recent professional front-office or administrative experience in a busy, customer-facing environment.

This position is best suited for someone who has successfully worked in a busy professional office, medical office, veterinary practice, hospitality environment, or other high-volume administrative setting and is comfortable managing multiple responsibilities with professionalism, accuracy, and minimal supervision.

We are especially interested in candidates who are highly organized, dependable, confident, professional, and self-motivated—someone who recognizes what needs to be done, takes initiative, and follows through without requiring constant direction.

• Provide professional, friendly service to clients in person and by phone
• Manage a busy phone line, answer questions, and communicate accurate information
• Schedule reservations and maintain customer and pet records
• Check pets in and out for daycare, boarding, grooming, and other services
• Process payments and maintain accurate billing records
• Resolve routine client concerns professionally and know when to involve management
• Enter and maintain accurate information in our reservation software
• Prioritize multiple tasks and follow through in a fast-paced front office
• Communicate clearly with clients and team members
• Assist with safe pet handling and resort operations when needed

• At least 3+ years of recent professional front office, administrative, receptionist, or high-volume customer service experience in a busy customer-facing environment
• Strong telephone and face-to-face customer service experience
• Experience managing multiple responsibilities and competing priorities
• Strong computer skills and ability to quickly learn new software
• Experience accurately handling a cash drawer, processing cash and credit/debit card payments, providing correct change, and balancing or reconciling daily transactions
• Excellent organization and attention to detail
• Professional written and verbal communication skills
• Demonstrated reliability, punctuality, and consistent attendance
• Ability to work independently, take initiative, and follow through on responsibilities
• Ability to remain professional and organized during busy periods
• Comfortable working around dogs and cats

• 5+ years of professional front office or administrative experience
• Experience in a medical office, veterinary practice, professional office, hospitality environment, or other busy service-based business
• Experience processing payments, billing, and maintaining client records
• Experience with scheduling or reservation systems
• Experience managing busy or multi-line phones
• Strong data-entry skills
• Experience with Microsoft Word, Excel, Outlook, email, and other office software

Pet industry experience is helpful but not required. We are more interested in proven professional front-office experience, dependability, sound judgment, and the ability to learn our industry and systems.

Barkaritaville Pet Resort is a locally owned, full-service pet resort that has served Corpus Christi for over 17 years. We provide lodging, daycare, grooming, and other pet care services in a professional and welcoming environment.

Our front office is an important part of our operation. Clients depend on our team to be organized, accurate, professional, and reliable. We…