Service Advisor
Job in
Corpus Christi, Nueces County, Texas, 78401, USA
Listed on 2026-07-01
Listing for:
Optimum RV
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Optimum Rv Service Advisor
Optimum RV is a premier RV dealership dedicated to providing high-quality recreational vehicles and exceptional service. We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers.
Pay is Base plus Commission up to $75,000
Service Advisors are the primary point of contact for our customers who have service needs. The primary duties will include:
- Greeting customers and determining their service needs through active listening and effective questioning.
- Creating detailed and accurate work orders for service technicians based on customer requests and vehicle diagnostics.
- Providing customers with estimates for repairs and maintenance, explaining the scope of work and associated costs.
- Communicating with service technicians to ensure timely completion of work and updating customers on the status of their vehicles.
- Coordinating with the parts department to ensure necessary parts are available for service jobs.
- Handling customer inquiries and resolving service-related issues in a professional and courteous manner.
- Maintaining accurate records of all service transactions, including work orders, invoices, and customer communications.
- Ensuring a high level of customer satisfaction by providing exceptional service and support.
- Staying up-to-date with RV product knowledge and service procedures through ongoing training and professional development.
- Adhering to all safety protocols and company policies.
- All other responsibilities as assigned.
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