Veterinary Receptionist; Care Coordinator - Everhart Animal Hospital

Full-time Veterinary Receptionist (Care Coordinator) - Everhart Animal Hospital

Pet Vet Care Centers' Everhart Animal Hospital is currently seeking a Veterinary Receptionist (Care Coordinator) to join our team.

As a Care Coordinator, you will support the hospital through a range of administrative and customer service tasks, contributing to the success of a high-performing organization that delivers superior care and exceptional service.

• Provides excellent customer service in-person, over the phone, and during high‑stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

• Applicants must be 18 years of age or older.
• High school diploma or GED required, or an equivalent combination of education, certification, training, and/or experience.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service skills, providing courteous and prompt assistance.
• Willingness to learn; the right candidate will receive training.

• Previous veterinary experience.
• Experience handling high‑volume calls.
• Cash and card handling experience.

Full Time (30-38 hours), Monday to Friday with rotating Saturdays.

• Medical, dental, and vision insurance.
• Paid Parental Leave (birth, adoption, foster).
• 401(k) with discretionary contribution.
• Team Member Pet Discounts.
• Emotional wellbeing support - including Calm app access and 24/7 EAP.
• CE stipends and career development resources.
• Grant Circle - a relief fund for team members facing personal hardship.
• Local hospital culture backed by national resources.

Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.