Visitor Services Coordinator

Gulf Coaster (Part-Time)

Position Overview The Gulf Coaster position plays a key role in creating a welcoming and informative experience for all guests of Visit Corpus Christi. This part-time position serves as the primary point of contact for visitors, providing exceptional customer service, accurate information, and efficient front-of-house operations. In addition to assisting visitors across multiple segments, the Gulf Coaster will support administrative and operational functions that contribute to the success of the Visit Corpus Christi team.

• Greet and assist visitors, providing information about attractions, events, accommodations, and local experiences
• Respond to phone calls, emails, and in-person inquiries in a timely and professional manner
• Respond to social media inquiries on multiple platforms
• Collect survey responses from residents and visitors at local events and track referral information
• Deliver maps, visitor guides, and other visitor information to industry partners
• Provide event support through setup, teardown, and onsite logistics
• Drive a Visit Corpus Christi 6-seater golf cart to events for activation purposes
• Track, monitor, and deliver promotional items

• Assist with general office operations including filing, mail distribution, and organizing communal spaces
• Maintain supply inventory and perform office shopping to restock necessary items for the team, including stocking supply areas
• Coordinate and pick up lunches, catering orders, or refreshments for internal meetings
• Provide receptionist coverage as needed
• Sales & Destination Services Support
• Frequently update the Sports Event Calendar
• Support Destination Services by assembling bags, group packets, signage, and event materials
• Staffing welcome booths, providing onsite hospitality support during conferences, tournaments, and large group events

• Provide support during marketing activations or public engagement events
• Participate in occasional marketing video content or social media

• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Strong organization skills and attention to detail
• Ability to multitask and remain professional under pressure
• Proficiency in Microsoft Office Suite and general office software
• Valid driver's license
• Previous experience in customer service, hospitality, tourism, or a related field preferred
• Must be at least 18 years of age

• Position Type:
  Part-Time
• Schedule:
  
  Flexible hours, including some weekends and evenings