Success Coach Pool

Minimum Qualifications

• Bachelor’s degree with five (5) years Academic or Success Coaching experience in a higher education setting
• OR Master’s degree with three (3) years related experience

• Experience in success coaching and caseload management in higher education
• Experience in a community college setting

• Effectively using interpersonal and communications skills, including tact and diplomacy
• Effectively using organizational and planning skills, including attention to detail and follow-through
• Excellent verbal, listening, writing, problem‑solving and interpersonal communication skills
• Advising students on program guidelines and requirements
• Assessing student needs and providing appropriate resources and/or referrals
• Maintaining confidentiality of work‑related information and materials
• Establishing and maintaining effective working relationships
• Use a variety of spreadsheet, word processing, database, and presentation software
• Knowledge and experience with electronic records management systems for student records (i.e. Colleague, Civitas, Canvas)

• Serve as the central, ongoing case manager for an assigned caseload of Freedom To Dream students.
• Provide comprehensive services with specialized strategies for each assigned student.
• Initiate proactive interventions/strategies and collaborate with faculty and campus staff to address academic concerns and life challenges for students to successfully complete their educational goals.
• Create personalized success plans with measurable objectives to keep students on track toward meeting FTD tuition waiver requirements, completing academic program credential or reaching transfer goals.
• Track student milestones and conduct regular check‑ins to monitor progress, adjust strategies, and maintain momentum.
• Document coaching sessions and track student engagement in success initiatives; prepare reports, proposals, and recommendations for overall programs; keep detailed records of assigned activities.
• Collaborate with faculty and student services staff to identify students who may benefit from additional interventions including CARE Connections and direct referrals.
• Assist students with developing self‑advocacy skills, including communicating with faculty and utilizing campus resources effectively.
• Support growth mindset development and resilience through positive reinforcement and strengths‑based coaching.
• Collaborate with a broad network of internal and external partners to connect students to additional support that addresses student needs and supports their success; collaborate across the division to develop and implement high‑impact engagement and support strategies that promote a sense of belonging and strengthen student outcomes.
• Streamline student communications, nudges, and progress monitoring.
• Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices.
• Perform other duties as assigned.

This is a security‑sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III:
Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

• Do you have a Bachelor’s degree with five (5) years Academic or Success Coaching experience in a higher education setting OR Master’s degree with three (3) years related experience?

• Resume
• Letter of Interest
• Transcripts

Del Mar College is an Equal Opportunity Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason.