Senior Aquatics Specialist
Listed on 2026-05-21
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Entertainment & Gaming
Customer Service Rep
Overview
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
About Petco: we’re proud to be where the pets go to find everything they need to live their best lives. We are 29,000+ strong and operate in more than 1,500 stores across the U.S., Mexico and Puerto Rico, with 250+ Vetco Total Care hospitals and several care clinics and distribution centers. We support thousands of local animal welfare groups nationwide through Petco Love.
Responsibilities- Ensure that all aquatic life in the PCC are receiving appropriate care by adhering to all operational guidelines, policies, and procedures; perform aquatic maintenance; assess and address aquatic life health and conditions; create Companion Animal Incident Reports as needed.
- Complete and apply training programs to maintain a high level of expertise and educate other PCC partners in aquatic care and maintenance.
- Effectively place aquatic life orders and special-order requests to maximize sales and inventory to meet customer needs.
- Act as primary resource, utilizing the selling model to support guests and PCC partners regarding all aquatic education and care.
- Participate in completing all aquatic life physical inventory counts; collaborate with the CAL to analyze department inventory management data and results, and recommend areas for improvement.
- Ensure aquatic life and merchandise are stocked, priced, and displayed to create a great presentation; perform routine housekeeping tasks (e.g., aquarium system maintenance, sweeping/mopping floors, dusting).
- Accurately complete required digital paperwork (e.g., water test results, receiving POs) in a timely manner within the aquatic department.
- Performs additional duties and projects as required or assigned with or without regular supervision.
- UTILIZE SELLING BEHAVIORS:
Provide an amazing guest experience within Pet Care Center locations; use the sales model to identify and solve needs. - CONTRIBUTE TO A SAFE ENVIRONMENT:
Maintain safety protocols and prioritize the safety of partners, guests, and pets. - BE A PART OF A COLLABORATIVE CULTURE:
Work as a great teammate to support the health and wellness needs of pets. - ENGAGE IN YOUR CAREER:
Develop skills and participate in developmental programs to support growth throughout your career.
Basic Qualifications
Minimum of one year of experience working with and/or caring for freshwater and marine aquatic life. Knowledge of aquatic life and aptitude for sales techniques. Professional appearance and demeanor, genuine interest in animals and their care. Good interpersonal and verbal communication skills for interaction with the public, partners, leaders, and external veterinary partners.
Certification
Completing all assigned Petco Animal Care training programs is required.
Education/Skills
High school diploma or equivalent; proficiency in mathematics and basic accounting relationships; strong communication skills.
Supervisory Responsibility
- None
The majority of duties are indoors; occasional guest carryout may require leaving the PCC. The role involves bending, kneeling, moving merchandise (up to 50 pounds), and standing for long periods. A flexible schedule including evenings and weekends may be required.
Equal Opportunity EmployerPetco Health & Wellness, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Start Rate: $13.00
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