Shift supervisor, Entertainment & Gaming

Shift Supervisor Opportunity

In The Game is hiring! With a continually expanding list of locations across the United States, In The Game provides the latest games and attractions and a delicious chef‑inspired menu all in an exciting atmosphere designed for guests of all ages to enjoy again and again.

We are currently seeking a Shift Supervisor to join our amazing team! If you enjoy making a positive impact through outstanding guest service, are energetic, enthusiastic, and love meeting new people, and want to be encouraged to have fun at work, we want to hear from you!

What will you be doing as a Shift Supervisor with Family Entertainment Group?

• Providing excellent guest service
• Assisting guests with purchasing game cards
• Assisting guests with arcade games and attractions
• Ensuring the location is safe and clean for our guests
• Filling games with tickets and fixing minor arcade game problems
• Managing and balancing cash drawers
• Representing the company in addressing guest concerns
• Providing leadership to a team of amazing co‑workers

Benefits of a part‑time career with FEG:

• Starting Wage
• 401K retirement plan with generous company match after 90 days of employment (must be over 21)
• Real growth opportunities. Our company hires from within!
• Birthday off with pay
• Special benefits for Veterans including Veteran's Day off with pay and bonus
• Tuition Assistance
• Employee referral bonus
• Flexible schedules
• Fun and friendly, fast‑paced work environment

Part‑time employees are eligible to become full‑time and receive the following benefits:

• Health, dental, and vision insurance
• Life, critical illness, and accident insurance
• Paid vacation and sick time

Requirements:

• Has experience in guest service / customer service roles
• Has experience leading teams of staff members toward success
• Has the ability to train and coach staff members on tasks and guest service
• Has experience counting and balancing cash drawers and deposits
• Is energetic, outgoing, and upbeat. Sets a positive example for the team.
• Enjoys making a difference in the lives of our guests through outstanding guest service
• Is coachable and willing to learn. No arcade supervisory experience is required for this position, we will provide you with all the training you need!
• Enjoys being part of a team and has a teamwork attitude
• Is willing to work nights, weekends, and holidays

Family Entertainment Group Holdings LLC is an E‑Verify participating company. We are an Equal Opportunity Employer.