Comptroller - Taxpayer Enforcement Officer I ( Corpus Christi

Agency Information

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Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.

Are you ready to grow and make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence drive the culture here at the Comptroller's Office. We take pride in the work we do serving as State's accountant, tax collector, treasurer, and much more! The Comptroller's office serves virtually every citizen in the state. As Texas' chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take our collective commitment to public service very seriously. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

Join the Enforcement division as a Taxpayer Enforcement Officer! Work involves enforcement, compliance, and interpretation of the Texas Tax Code and related statutes pertaining to the collection of direct and indirect taxes and fees. This job is a position of public trust and requires a high degree of confidentiality in handling all taxpayer records, information, and payments.

8 a.m. to 5 p.m., Monday through Friday, 40 hours. Occasional weekend and/or late-evening work may be required. Actual work hours may change based on business need.

This position may be eligible for a flexible/hybrid work schedule of 3 in office days and 2 remote workdays once certain conditions are met. Work schedules may change at any time as business necessitates.

Corpus Christi office is located at 500 N. Shoreline Blvd., Suite 1000, Corpus Christi, Texas .

• Graduation from an accredited high school or successful completion of the General Educational Development test (GED).
• 2 years full time work experience in a related field to include but not limited to work in accounting, bookkeeping, a call center, clerical/administrative, collections, or record keeping.

• Bachelor's degree.
• Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.
• 2 years' experience in bookkeeping, a call center, or collections.

• Thirty semester hours from an accredited college or university may substitute for one year of the administrative support or clerical work experience requirement on a year-for-year basis with a maximum substitution of two years.

• A valid Texas (or state of residency) driver's license and a satisfactory driving record are a condition of employment. Applicants offered an interview must present the following documents at or before the interview: A state issued driving record for the last 36 months, valid Texas driver's license (or state of residency driver's license) and current proof of automobile insurance.

• Enforces and promotes compliance of Title 2 of the Texas Tax Code and related statutes, rules, and publications for taxes and fees administered by the Texas Comptroller of Public Accounts.
• Works with the general public, taxpayers, taxpayer representatives, and state and local authorities.
• Provides education on tax laws, rules, publications, and forms.
• Conducts individualized tax analysis on each case, tax account, or assignment to determine the next appropriate action in accordance with agency and division policies and procedures and all tax laws.
• Establishes liability using original or estimated data on all delinquent taxes.
• Utilizes all collection remedies under Title 2 of the Texas Tax Code and related statutes in accordance with agency and division policies and procedures.
• Documents an accurate record of taxpayer or taxpayer representative communication and actions.
• Updates division and agency databases to reflect various collections work, file maintenance, and account statuses.
• Performs collection and compliance work in person in an office, a taxpayer's place of business, or other public venue; over the phone; and/or through written correspondence.
• Collects cash and non-cash payments from taxpayers.
• May…