Intake Coordinator -Bilingual

Bilingual Intake Coordinator

Are you interested in a career in the medical field? Legacy Home Health Agency is seeking motivated individuals to join our team as Bilingual Intake Coordinators, helping coordinate in-home provider care for clients in our community through our PAS (Personal Assistance Services) and PHC (Primary Home Care) programs.

If you have a passion for helping people and enjoy a collaborative, mission-driven environment, apply today!

Key Responsibilities

• Provide excellent customer service to clients, doctors, and caseworkers
• Receive incoming referrals and verify eligibility for services
• Support communication with 2-1-1, Maximus, and Managed Care Organizations (MCOs)
• Assist with home visits and help clients feel comfortable with required documentation
• Manage high call volumes and conduct timely follow-ups
• Perform additional duties as assigned

Qualifications

Required

• Experience with insurance verification, medical records, or patient financial services
• Basic understanding of managed care organizations
• Previous professional work experience
• Strong communication and organizational skills
• Ability to manage high-volume calls and multitask effectively
• Flexibility to work overtime as needed
• Bilingual in English and Spanish required

Preferred

• Associate degree
• 1–2 years of experience in a healthcare office setting

Job Type

• Full-time
• Monday through Friday
• 8-hour shifts
• Overtime as needed

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Parental leave