Medical Assistant

About us:

Tele Specialists is transforming healthcare delivery as the nation’s largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.

Join a team where your passion meets our purpose. If you’re inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that’s reshaping the future of patient care, we want you on our team. At Tele Specialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.

Tele Specialists Offers

• A great culture with a team environment
• A fun, diverse work environment
• A rapidly growing company with career advancement opportunities
• Medical, Dental and Vision benefits
• Tuition Reimbursement
• Paid Vacation
• Leadership Training Classes

Work Requirment: This position will require travel between Christus Shoreline and Christus South hospitals.

About the Role:

The Medical Assistant is an onsite, hospital-based position responsible for supporting Tele Specialists physicians and hospital clinical teams in the delivery of patient care. The Medical Assistant serves as an onsite liaison between Tele Specialists providers and hospital staff, helping facilitate timely clinical workflows, coordinate patient-related activities, maintain accurate documentation, and support the effective delivery of telemedicine services.

Essential Duties and Responsibilities:

• Provide onsite support for Tele Specialists clinical services at the assigned hospital location.
• Serve as an onsite liaison between Tele Specialists physicians and hospital physicians, nurses, and other clinical personnel.
• Assist with coordinating telemedicine consultations and ensuring patients, hospital staff, equipment, and required information are prepared for physician evaluation.
• Facilitate timely communication between Tele Specialists providers and hospital clinical teams regarding patient care and clinical workflow needs.
• Assist with patient flow and coordination of time-sensitive clinical activities in accordance with established protocols.
• Support providers by obtaining, organizing, and communicating appropriate patient information and documentation.
• Accurately document patient interactions, clinical coordination activities, and other required information in applicable electronic health record (EHR) or Tele Specialists systems.
• Monitor the status of assigned patients and clinical activities and communicate delays, barriers, or unresolved issues to appropriate clinical personnel.
• Assist hospital staff with the use and coordination of Tele Specialists telemedicine equipment and technology, as appropriate to the role.
• Identify and elevate clinical, operational, or technology-related issues that could affect timely patient care.
• Maintain effective working relationships with hospital personnel and represent Tele Specialists professionally within the hospital environment.
• Maintain patient confidentiality and comply with HIPAA, hospital policies, Tele Specialists policies, and applicable patient privacy and safety requirements.
• Support process improvement initiatives designed to improve patient care, hospital partnership, and operational effectiveness.

Qualifications:

• High school diploma or equivalent required.
• Completion of a Medical Assistant program or equivalent healthcare training.
• Medical Assistant certification or registration preferred.
• Minimum of 1–3 years of experience in a healthcare, hospital, physician practice, or other clinical…