General Manager - Inn Corpus Christi

Position Summary

The General Manager is responsible for the full operation of the hotel and all outlets, including hotel operations, food and beverage, sales, engineering, human resources and accounting. The General Manager is expected to meet all company standards and lead the 5 Key Drivers identified by the management company.

• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Coordinate special programs, functions and incentives to improve guest service.
• Work in a cooperative and friendly manner with fellow associates.
• Effectively lead the Executive Committee to reach the goals of the property.
• Develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR.
• Ensure the property is compliant in all departments, growing the business year over year.
• Ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue.
• Coach and develop leaders to exceed performance expectations.

• Minimum 3 years of experience as a General Manager in a full‑service hotel environment, ideally within an IHG, upper‑midscale, or full‑service brand.
• Proven ability to read, interpret, and present financial data to stakeholders, including ownership groups and corporate leadership.
• Strong understanding of P&L control, including analyzing revenue and expenses, identifying financial trends, and making strategic decisions to improve margins.
• Demonstrated success in cost control and expense management, particularly within multi‑department operations including rooms, food & beverage, and event services—key revenue drivers given the property’s 11,000+ sq. ft. of meeting and ballroom space.
• Ability to hold staff accountable for both financial and operational performance across all hotel departments, including front office, housekeeping, maintenance, F&B, and banquet operations—essential for this full‑service, 237‑room hotel.
• Experience leading multi‑departmental teams and overseeing daily hotel operations with a strong focus on guest satisfaction.
• Commitment to employee engagement through hands‑on leadership, coaching, and development.
• Ability to inspire and align cross‑functional teams with property goals in a competitive market supported by demand drivers such as the Selena Museum, Corpus Christi International Airport, USS Lexington, and Texas State Aquarium.
• Excellent verbal and written communication skills with strong presentation abilities.

• Experience as a General Manager, ideally holding the GM title for 3 or more consecutive years in a full‑service hotel environment.
• IHG full‑service brand experience highly preferred.
• Bachelor’s degree in Hotel Management, Business Administration, or a related field.
• Familiarity with the Corpus Christi hospitality market, including proximity to major demand generators such as the Selena Museum (0.3 miles) and Corpus Christi International Airport (4.1 miles).
• While a local candidate with market knowledge is preferred, we welcome qualified candidates who are open to relocating to the Corpus Christi area.

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.