Front Desk Agent- Inn Express Corpus Christ Beachfront

Guest Service Agent
- Holiday Inn Express Corpus Christi

Holiday Inn Express Corpus Christi (LHP CCEB1) - Corpus Christi, TX 78401

Salary Range $13.00 - $15.00 Hourly Position Type Full-Time and Part-Time Category Hospitality
- Hotel

Summary:

Guest Service Agents are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.

Key Responsibilities:

• Greet and register guests, assign rooms, and process payments
• Handle reservations, incoming calls, messages, and guest inquiries
• Provide local area information and assist with dining, transportation, and tour arrangements
• Maintain accurate guest records and perform shift reports
• Ensure all guest requests are addressed promptly and courteously
• Promote hotel services using suggestive selling to maximize revenue
• Follow service standards, dress code, and safety procedures
• Assist with front desk operations, including PBX and reservationist duties as needed
• Create a welcoming environment through professional communication and attention to detail