Help Desk Specialist
Job in
Corpus Christi, Nueces County, Texas, 78467, USA
Listed on 2026-07-01
Listing for:
TEKsystems
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Job Description
We have an immediate need for a Help Desk Technician to support an important government customer in Corpus Christi, Texas. Must have good phone skills and be able to enter information into a trouble ticket tracking system. Windows, MS Office, and other Commercial Off The Shelf (COTS) application troubleshooting skills. Must be able to lift 50lbs. Must be able to take direction and work without constant supervision.
Contract/Project Description/Overview:
Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the phone if possible. Assist walk-in users. Limited Troubleshooting of OS, application, printing and network issues over the phone. Create and/or update SOP's and documentation.
Scope/Daily
Job Responsibilities /
Position Overview:
Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the phone if possible. Assist walk-in users. Limited Troubleshooting of OS, application, printing and network issues over the phone. Create and/or update SOP's and documentation.
Skills
Desktop, Help desk support, Troubleshooting, Windows, Customer service, Ticketing system, ms office suite, Active directory
Top Skills Details
Desktop,Help desk support,Troubleshooting,Windows,Customer service,Ticketing system,ms office suite
Additional
Skills & Qualifications
Minimum
Required Skills:
Phone Etiquette, and Basic Windows, Office, and COTS application troubleshooting skills.
Desired/Preferred
Skills:
Advanced Windows, Office, and COTS application troubleshooting skills. Active Directory Experience.
Degree & Years of
Experience:
1 year IT experience /
Experience Level
Entry Level
*****************************************************************************************************************************************************************
* + This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
+ Because an active or interim DoD clearance is required, U.S. Citizenship is required
Eligibility
requirements apply to some benefits and may depend on your job classification
and length of employment. Benefits are subject to change and may be subject to
specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
-Medical, dental & vision
-Critical Illness, Accident, and Hospital
-401(k) Retirement Plan - Pre-tax and Roth post-tax contributions
available
-Life Insurance (Voluntary Life & AD&D for the employee and
dependents)
-Short and long-term disability
-Health Spending Account (HSA)
-Transportation benefits
-Employee Assistance Program
-Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Corpus Christi, TX.
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Corpus Christi,TX.
Final date to receive applications
This position is anticipated to close on Jun 29, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive…
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