Regional Network Analyst

Date:
Jul 6, 2026

Location:

CORPUS CHRISTI, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Regional Network Analyst

Network Specialist III

Health & Human Services Comm

Reg Office Sup Deskside Reg

17861

07/20/2026

Internal and External

Computer and Mathematical

$4,523.16 - $5,888.50

Monthly

TEXAS-B-21

Day

Days (First)

Travel:
Up to 30%

Regular

Full time

Nonexempt

The Network Specialist III position reports to the Health and Human Services Information Technology Manager in Region 11 (South Texas). This position works under limited supervision with latitude for initiative and independent judgment. It serves as a key central point of contact for resolving escalated deskside and network related issues. This position works closely with other technical support teams performing complex and advanced computer systems analysis work, evaluating and optimizing computer systems for effective performance, supporting local and wide area networks, and performing some project management duties.

This position provides technical oversight of unit operations in the Corpus Christi and Laredo area. This includes providing technical assistance to deskside staff, contracted technicians, and vendors. This position can perform research of technological solutions, enhancements, and modifications to existing environment which have a direct impact on customer base. This position provides hardware and software support which may include servers, computers, printers, multi‑function devices, mobile devices, business applications, and network‑related equipment.

This position is also responsible for performing desktop and network reviews including performance monitoring using agency approved tools and technology. This position may provide technical training and mentorship to other deskside staff. Job responsibilities may require occasional after‑hours and weekend work. Travel to other work locations with overnight stay may also be required. This position may perform other job duties as assigned by management.

• Respond to and process incident tickets, problem calls, service requests, work orders, and escalated issues within established service levels. – 35%
• Troubleshoot and maintain agency hardware, software, and network equipment. – 15%
• Install, configure, maintain, and administer servers, network equipment, computer systems, operating systems, and agency business applications. – 10%
• Complete assignments within established time frames according to management expectations. – 15%
• Perform project management duties and oversight to ensure state policy and procedures are followed through successful project completion. – 15%
• Develop and submit reports, technical analysis, and email correspondence to management, peers, and customers as required. – 10%

• Knowledge of systems administration; computer hardware and software configuration and troubleshooting; operating systems and applications; computer programming and architecture of scripting languages; and basic Internet security administration.
• Knowledge of recognizing, analyzing, and resolving complex technical issues; to analyze systems and procedures; to use network management, administration, and other system administration tools.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Skill in identifying and resolving hardware,…