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Help Desk Support Tier I - Fast, Tech

Job in Corpus Christi, Nueces County, Texas, 78417, USA
Listing for: Beneficial HR
Full Time position
Listed on 2026-08-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Support Tier I - Fast, Friendly Tech Help

Straight Edge Technology in Corpus Christi is seeking a Help Desk Support, Tier I to provide first-line analysis and technical help desk support focusing on phone and email interactions. You will engage with users, escalate when needed, and document issues using Autotask.

Ideal candidates have 1–3 years of customer service or technical support experience and a High School Diploma; A+ or MCP certifications are beneficial.

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