Terminal Scheduler

Buckeye Texas Hub, Corpus Christi, TX 78413, USA

Buckeye is the premier infrastructure and logistics provider for the world’s energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition.

We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions, and undertaking decarbonization efforts on our operations.

Buckeye Partners is currently seeking a Terminal Scheduler with experience in refined products scheduling, inventory control software, and general knowledge in the Oil & Gas Industry to join our growing team!

The Terminal Scheduler role is responsible for managing adequate product inventory and tank utilization at assigned terminal location(s) by coordinating product movements with customers, terminal personnel, and 3 party companies’ schedulers dealing with pipeline, marine vessel, truck, and rail product movements.

• Customer Service
• Providing exceptional customer service to terminal customers. Resolving customer questions, issues, and requests in a timely and satisfactory manner
• Acts as the first-level Buckeye guide for their assigned customers to get issues to the right people/groups inside Buckeye
• Understands and interprets business rules of engagement appropriately and can navigate through the nuances that are specific to the situation
• Use of correct methods of communication for a given situation and correct tone to achieve positive customer interaction
• Logistics, Planning, and Inventory Management
• Managing customer product inventory, nominations, and product allocations at each assigned Buckeye Terminal location based on current demands via communication with customers, terminal personnel, and pipeline schedulers to maximize tank utilization
• Inventory Solutions - coordinating development of solutions to inventory containment and product outages with customers and supply sources
• Terminal Knowledge - Pipeline origin and destination combination and flows, understanding of truck rack configurations, tank configurations, linefills, offloading, marine and/or rail capabilities (if applicable)
• Coverage of other schedulers' terminals while on time away from Buckeye
• General knowledge of M&QC (Measurement and Quality Control) parameters for your assigned facilities. Ability to troubleshoot at the appropriate level
• Commercial Development
• Advises and works with commercial team on segregated/fungible tank leases, pre-and-during project involvement as appropriate
• Assist with start-up of new business concepts at assigned terminals; can see the bigger picture impacts for customers past just the directly assigned terminals
• Administrative
• Works within and understands Buckeye proprietary Scheduling Tool and Terminal Customer Portal, Tophat/TMS (terminal management systems), and Transport4
• Terminal Operations Support
• Works with terminal operators to manage and coordinate product volumes and movements into, out of, and within facility
• Inventory investigations/reconciliation – daily and EOM (End of Month) inventory close assistance
• Researching why drivers cannot load; check inventory levels, allocation, if products are set up for the account, and reviewing TMS event log
• Process Improvement
• Brainstorming ideas that apply practical understanding of current business practices to improve current processes or how to apply to new situations
• Sees the bigger picture - awareness of (especially) Buckeye assets, organization, and Teams outside…