General Manager

The anticipated salary range for this position is $ - $ annual. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

The General Manager (GM) is responsible for supporting sales efforts and will visit with HVT-high value customers and administer efficient daily operation of the branch office, including operations, supporting sales through service levels, service, and safety in accordance with Apria’s objectives. This role has full P&L responsibility for their profit centers, including both revenue and operating income. In addition, the GM will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.

• Full P&L responsibility for profit center(s) including both revenue and operating income.
• Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
• Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and assisting the sales staff to achieve results.
• Responsible for achieving key focus product starts budget and for cash collections.
• Utilizes technology and tools to their fullest capabilities in order to support and drive sales growth through exceptional service levels and optimize performance at the branch.
• Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
• Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and supporting sales.
• Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
• Monitors key performance indicators and is responsible for implementing corrective measures.
• Ensures operational procedures comply with federal, state, local and Joint Commission requirements.
• Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
• Performs other duties as required.

• Responsible for hiring, coaching, developing, and performance management of subordinate staff.
• Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.

• Education and/or
  
  Experience:
  
  Four year college degree or equivalent experience required.
• At least 5 years related experience is required.
• Must reside within an area of primary responsibility.

• Effective mentoring of subordinate staff
• Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking
• Financial management (budgeting)
• Strong problem solving skills
• Time management skills
• Change management skills
• Behavioral interviewing
• Ability to adjust quickly to business requirements
• Sales strategy execution
• Financial/business acumen
• Strategic vision
• Results driven
• Ability to communicate effectively in person, on the phone and electronically
• Computer
  
  Skills:
  
  CRM proficiency
• Proficient in Microsoft Office Suite
• Language
  
  Skills:
  
  English (reading, writing, verbal)
• Mathematical
  
  Skills:
  
  College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data

• Licensed Respiratory Therapist
• Computer
  
  Skills:
  
  Salesforce
• Language:
  Bilingual (reading, writing, verbal)

• Requires constant sitting with occasional standing and walking
• Requires the use of hands to write, use computers, and manipulate papers is constantly required
• Constant talking and hearing
• Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus
• Must occasionally lift and/or move up to 10 pounds

• Travel up to 10% of the time
• Work environment characteristics described above are representative…