General Manager Congressman Solomon P. Ortiz International Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The General Manager is responsible for the efficient, professional and profitable operation of the food service operations, venue management services, and sales & revenue growth at the assigned venue. This individual ultimately oversees every managerial, full-time and part-time position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business and venue operations, the General Manager solicits new sources of revenue, both on and off the venue property.

The General Manager will actively manage, coach, counsel, train and mentor employees in meeting company quality standards and may initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The General Manager will provide oversight and resolution responsibility for employee performance issues, and actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

The employee must maintain excellent attendance and be available to work a variable event-driven schedule, including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude are required.

This role pays an annual salary of $85,000 - $95,000 and is bonus eligible.

• Health, Dental and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 4, 2026.

• Responsible for managing, developing, and mentoring a staff of part-time and full-time employees, including initiating employee discipline as required.
• Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.
• Coordinate all marketing channels, including website and social media.
• Design and produce graphics, digital content, and creative assets for social media and websites.
• Create and distribute press releases, announcements and media content to promote events and programs.
• Build and maintain strong media and community relationships, including local chambers of commerce and CVBs.
• Monitor and report on marketing performance, budgets, and analytics; contribute to OVG corporate reporting.
• Ensure proper set-up of all events as discussed with clients. Set-up duties may include…