Vice President, In-Home Evaluation; IHE) Operations - Signify Health

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary The Vice President, In-Home Evaluation (IHE) Operations, Signify Health leads enterprise supply–demand strategy and execution across all lines of business. This role owns Capacity Management, Forecasting, Client Production Management (National Production) and the Regional Operating Model (Geo Mode), ensuring alignment between demand planning, clinician network strategy, production execution, and market deployment. This leader is accountable for delivering operational performance, workforce optimization, and scalable network capacity to support growth and completion goals.

The role requires strong operational and financial leadership, advanced analytical capability, and a deep understanding of the Medicare Advantage landscape and broader risk adjustment environment. Recognizing how these dynamics influence operational priorities, client outcomes, growth, and financial performance, this leader serves as a key operational and strategic partner in direct client interactions, providing direction and delivering clear value. The VP partners closely with Product, Clinical, Engineering, Finance, HR, Legal, and executive leadership to enable growth, improve forecasting precision, and drive consistent, high-quality market execution.

• Own enterprise supply–demand strategy and execution, including forecasting, capacity planning, national production, and Geo Mode deployment.
• Lead large, distributed teams accountable for forecasting accuracy, clinician network capacity, production performance, and market execution.
• Establish and scale enterprise forecasting and capacity frameworks, including demand planning, scenario modeling, and clinician network allocation.
• Drive national production strategy and execution to deliver completion targets, clinician network productivity, and operational efficiency.
• Define and implement market‑level deployment models to optimize clinician network distribution, capacity balance, and performance across geographies.
• Build and govern performance management frameworks, including KPIs for forecasting accuracy, capacity attainment, production, utilization, and market health.
• Partner with Product, Engineering, and Analytics to advance forecasting tools, operational workflows, and decision support capabilities.
• Act as a senior client‑facing leader, aligning supply–demand strategies with health plan and enterprise stakeholder growth and performance objectives.
• Lead cross‑functional execution with Operations, Recruiting, Clinical, HR, Finance, Analytics, and Legal to ensure alignment to enterprise priorities.
• Identify and resolve capacity constraints, forecasting variability, and operational risks through data‑driven insights and execution.
• Lead executive‑level operating reviews and planning forums, providing clear visibility into performance, risks, and forward outlook.
• Drive transformation and scaling initiatives to improve forecasting precision, operational agility, and network performance.

• 15+ years of healthcare industry experience with progressive responsibility for business and operational performance.
• Deep expertise in risk adjustment (e.g., Medicare Advantage, ACA, Managed Medicaid) and in‑home health evaluations, with the ability to provide strategic direction and value in the risk…