Senior Analyst, Biller Release Testing

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day.

The Information Systems Solutions (ISS) Organization is the enterprise function accountable for the end‑to‑end accuracy, stability, configuration, governance, controls, data integrity, and financial performance of Comcast’s residential billing ecosystem and recently expanded to Xfinity Mobile billing, supporting one of Comcast’s key growth drivers. This role is part of the Billing Quality & Assurance function of ISS and will support Billing Platform UAT & release management across CSG and Amdocs.

This will include new functionality testing for each new billing system release, along with regression testing. The job focuses on designing test plans for product functionality and refining QA methodologies. It includes strategy development and team collaboration to align QA with product needs. The role manages regression and automated tests, reviews products for quality, and mentors junior QA engineers. It promotes best practices and evaluates new designs for quality standards.

• Designing and executing test plans to validate new feature releases and system changes in billing systems and related software applications, with an emphasis on Amdocs CES & CSG - CCS/ACSR platforms.
• Identifying and implementing test strategies to support comprehensive testing across Amdocs CES Billing, CSG Billing, related CRM & Ordering interfaces, and Customer Care modules.
• Collaborating with Product Development teams to identify release requirements and new feature functionality for all scheduled billing system changes (Amdocs CES, CSG - CCS/ACSR) to ensure alignment with QA testing and validation objectives.
• Reviewing and verifying new release design specifications affecting billing systems functionality, invoice accuracy, and downstream system impacts.
• Managing regression testing procedures and automated test suites to maintain billing stability and data integrity across releases.
• Validating end‑to‑end flows from order through fulfillment into billing, ensuring accurate financial outcomes.
• Supporting and driving billing release management activities, including cross functional awareness, test readiness, defect triage, and release sign‑off.
• Performing root cause analysis and troubleshooting issues related to data quality and billing defects.
• Mentoring junior QA engineers and serving as a technical leader within the QA team, providing guidance on best practices and testing techniques.
• Supporting the evaluation and trial of new infrastructure designs or services, ensuring they meet quality standards.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

• Amdocs CES Billing System
• CSG Billing System (CCS/ACSR)
• Data Quality
• Root Cause Problem Solving
• Troubleshooting
• 4+ years in QA testing within telecom billing/BSS
• Experience with Mobile/Cellular QA & Validation testing
• Strong analytical skills

Virtual/ (U.S.). Travel as needed for control reviews, audits, and executive forums.

National Pay Range: $64,821.36 USD–$ USD

Illinois Pay Range: $68,872.70 USD–$ USD
Colorado Pay Range: $72,924.03 USD–$ USD
Hawaii Pay Range: $85,078.04 USD–$ USD
Washington DC Pay Range: $93,180.71 USD–$ USD
Maryland Pay Range: $76,975.37 USD–$ USD
Minnesota Pay Range: $72,924.03 USD–$ USD
New York Pay Range: $76,975.37 USD–$ USD
Washington Pay Range: $72,924.03 USD–$ USD
New Jersey Pay Range: $81,026.70 USD–$ USD
Vermont Pay Range: $76,975.37 USD–$ USD
Massachusetts Pay Range:…