Retail Sales Associate - Part time

Overview

Part-Time Retail Sales Associate to join our team. The role is a Pawnbroker / Retail Sales Associate in pawn store locations nationwide, supporting customer service on both the lending and retail sides of the business.

Hourly rate: $11.50 to $14.50 per hour. Earned wage access and commission opportunities are available.

Perks and Benefits

• The best working hours in the business. Most stores open 9AM–6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the 2nd day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Employee discounts on first day of active employment.
• Access to more than 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.

We are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides. The associate greets, engages, and interacts with customers to process sales, loans, and other transactions, and assists with customer inquiries and problem resolution. The role involves working with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The Part-Time Pawnbroker / Retail Sales Associate earns an hourly wage plus commission based on productivity. The final pay depends on factors such as work location, qualifications, and experience.

• Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items per policies and procedures.
• Answers incoming calls per company standards.
• Effectively communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers; collaborates to create a positive customer experience.
• Completes assigned training and performs other related duties as needed.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to stand for extended periods and perform required duties (in accordance with law).
• Ability to work with firearms and become firearms certified.
• May assist customers on exterior areas of the property; capable of retrieving products stored in exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to serve customers and work in a team-oriented environment; ability to multi-task in a fast-paced setting.
• Ability to perform basic math calculations; cash handling experience preferred.
• Flexibility to work at multiple locations as needed; ability to work a retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems and standard office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary. Pawnbrokers have the potential to earn 2–8% commission based on gross profit from personal performance. More details are provided during the interview process.

Notes:
The information is not an all-inclusive list of duties and responsibilities. Management may assign or reassign duties as needed. Arbitration agreement may be required upon offer.

Pay rates will not be below applicable local minimum wage requirements.

* Earned Wage Access is provided by Net Spend; signup is required; restrictions and fees apply.

** First Cash 401K program is available to employees 21 years of age or older.

*** Maximum base pay rate is derived from experience and skills.

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First Cash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, race, color, national origin, citizenship status, disability, gender, sex, sexual orientation, gender identity and/or expression, or any other characteristic protected by law. Reasonable accommodations are provided upon request.