Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our Team. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

Pay
: $14.00 to $22.40 per hour. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.27 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times in a payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week paid after six months; additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted per state/local requirements).
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per state/local requirements).
• Employee discounts from day one.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is responsible for day-to-day store operations and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment.

You will analyze store financial statements to ensure goals are met, manage asset protection, promote the business, and target new customer acquisitions. You will work with products including jewelry and general merchandise, such as tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage, plus commission based on productivity and a bonus based on store performance. Actual pay varies by location, qualifications, and experience.

This is a representative list of general duties and is not all-inclusive; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control and safety procedures; manage loans.
• Administer processes for inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate store mission and profit objectives to employees; stay up-to-date on product knowledge.
• Assistant Store Manager acts as manager on duty when Store Manager is absent.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with applicable laws.
• Demonstrated ability to supervise others.
• Ability to work with firearms and to become firearms certified.
• May be required to assist customers outside the building or retrieve products from exterior storage.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week (hours not guaranteed).
• Computer literate; able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience required.
• Ability to work independently with minimal supervision; strong work ethic and business sense.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit of…