E-Commerce Technician

• Base Pay $11.00 / Hour
• Employee Type PT Non-Exempt

Assist in the operations of online sales for Goodwill Industries of South Texas. The E-commerce Technician is expected to be courteous and professional while upholding the core Goodwill values of
-Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

• Collect items for online sales through the stores and Distribution Center
• Prepare items for sale online by wiping, cleaning, or making minor repairs
• Research descriptions and collects data about each item to be placed for sale online
• Research value of each item
• Photograph items to be placed for sale online
• Post items for sale online with fair value and accurate description
• Assist with customer inquiries and handles complaints in courteous manner. If necessary, refers customer to E-Commerce Manager
• Appropriately wraps items for shipping
• Prepare items with accurate information on all labels, using appropriate postage
• Keep work area clean and free of unnecessary materials
• Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory
• Assist with other assignments as required by E-Commerce Manager
• Embrace the core values of the agency in the spirit in which the agency operates at work and in the community
• Contribute to the fulfillment of department and agency objectives and goals
• Comply with all department and agency policies, procedures, and regulations
• Perform other duties as assigned

• Ability to read and write in English as well as communicate with diverse customer base to provide prompt and courteous service
• Ability to perform basic mathematical skills
• Ability to type 25wpm
• Ability to work flexible days and hours, including weekends and holidays
• Proficiency in Microsoft Office, Outlook
• One (1) year experience working with online sales a plus
• Must be able to pass background check

• Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods
• Weather conditions – variable – including extreme heat and cold, may work outside for extended periods
• Ability to work in a humid and/or dusty environment
• Able to lift and carry up to 25 lbs. or more with 2-person assistance

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.