Counter Sales Associate

Overview

A position at White Cap is not your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to building trust on every job by being deeply knowledgeable, fully capable, and always dependable. White Cap is the leading North American distributor for professional contractors, supplying the nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more.

We are hiring immediately for a Counter Sales Associate.

• Comprehensive wellness and financial benefits: medical, dental, vision, 401(k) with company match, tuition reimbursement, and more.
• Generous time off package: paid maternity, parental leave, sick time, and vacation time.
• Stability: since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential.
• Certified Great Place to Work.
• Inclusive culture.

• Demonstrate exceptional customer service to walk‑in, phone, and will‑call customers.
• Process orders, quote prices, enter orders into the system, and provide order information to customers. Pull orders as required.
• Communicate product features, benefits, and warranty policy information to customers.
• Provide technical advice, troubleshoot, and help resolve customers’ problems.
• Upsell by identifying related products, add‑on extensions, and informing customers of product promotions.
• Perform other duties as assigned.

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.