HTT - Truck Service Technician

Job Summary: Diagnoses, repairs, reconditions, and adjusts key systems and components of trucks and related equipment.

Mid-level position – Generally has more than three years of experience and/or demonstrated job relevant knowledge/skills. A level two technician has moderate knowledge of the field’s standard and technical concepts, practices, and procedures. Level two technician performs a variety of standard, complex, and technical tasks; is indirectly supervised and self-starting; often a team member on a large project.

Expected daily practices:
1) Demonstrate alignment with the company's mission and core business values;
2) Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses moderately complex engine malfunctions and failures with direction and minimum supervision
• Performs thorough engine and related equipment repairs on trucks and trailers with direction and minimum supervision
• Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs
• Provides quality control/assurance inspections of completed tasks to include road testing
• Uses computers and related software to assist in diagnosing and reprograming engines
• Completes documentation for service reports, timecards, parts requisition and returns
• Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Works overtime as required by workload and customers’ needs
• Projects professionalism with both internal and external customers, including personal appearance
• Acts as a mentor and coach to lower level Technicians
• Completes all assigned Technician Training Path courses and safety training
• Consistently maintains an average rework of less than 1%
• Ensures a positive average variance consistently
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, And Abilities

• Ability to meet all requirements as outlined in Leveling Description Guide to include;
  Basic Requirements, Electrical System, Engine Systems, AC/Heat System, Fuel System, Compressed Air Systems, Cooling System, Rear Differential, Intake/Exhaust Systems, Drive Train Components, Clutches, Tier IV Engine Emission Systems and Transmissions
• Ability to meet all technical and performance requirements for a level one technician
• Solid knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Sound knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
• Operation and control skills of vehicle fleet
• Problem-solving and troubleshooting skills
• Verbal communication skills
• Exceptional skills in customer service
• Excellent time management and organizational skills
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to operate a vehicle on public roads
• Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)

• High…