HTT - Truck Service Technician

Job Summary

Diagnoses, repairs, reconditions, and adjusts key systems and components of trucks and related equipment.

Senior-level position: generally more than six years of experience and/or demonstrated job-relevant knowledge/skills. A level three technician has a broad knowledge of the field's standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision.

The incumbent in this position is expected to model the following practices on a daily basis:
1) Demonstrate alignment with the company's mission and core business values;
2) Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

Department: HOLT Truck (TRUCK)

Employment Type:

Full Time

Location:

HTT - Corpus Christi
Address: 1319 S Padre Island Dr, Building 500, Corpus Christi, Texas, 78416
Workplace type:
Onsite

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Troubleshoots and diagnoses complex engine malfunctions and failures with direction and minimum supervision.
• Performs detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision.
• Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs.
• Provides quality control/assurance inspections of completed tasks to include road testing.
• Uses computers and related software to assist in diagnosing and reprograming engines.
• Completes documentation for service reports, timecards, parts requisition and returns.
• Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins.
• Operates equipment and vehicles with possession of all necessary licenses and certificates.
• Adheres to contamination control and HAZMAT rules and regulations.
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order.
• Communicates job progress to supervisor and customer as needed.
• Works overtime as required by workload and customers' needs.
• Projects professionalism with both internal and external customers, including personal appearance.
• Acts as a mentor and coach to lower level Technicians.
• Completes all assigned Technician Training Path courses and safety training.
• Consistently maintains an average rework of less than 0.5%.
• Ensures a positive average variance consistently.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

• Ability to meet all requirements as outlined in Leveling Description Guide to include Basic Requirements, Electrical System, Engine Systems, and Rear Differential.
• Ability to meet all technical and performance requirements for a level one and level two technician.
• Extensive knowledge of equipment and tools, including their designs, uses, repair, and maintenance.
• Expert knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling.
• Operation and control skills of vehicle fleet.
• Problem‑solving and troubleshooting skills.
• Verbal communication skills.
• Exceptional skills in customer service.
• Excellent time management and organizational skills.
• Ability to follow logical troubleshooting procedures.
• Ability to work independently and as part of a team.
• Ability to operate a conventional forklift.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane.
• Ability to operate a vehicle on public roads.
• Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects.
• Ability to read, write, and understand information.
• Ability to listen to and understand information and ideas presented through…