APS Investigator Specialist

Adult Protective Services Investigator Specialist I

Agency:
Texas Department of Family and Protective Services (DFPS)

Location:

Corpus Christi, TX (4201 Greenwood Dr)

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

As an APS Investigator Specialist, you protect elderly and adults with disabilities who are unable to protect themselves. The job is challenging and stressful at times but offers learning opportunities about families, community and one’s own growth.

Newly hired employees holding a Master's Degree in Social Work qualify for an automatic starting salary increase of 6.8%.

• 100% paid health insurance for you, and 50% paid for eligible family members
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance — at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on gym memberships, electronics, and entertainment

• Functional
  
  Title:
  
  APS Investigator Specialist
• Job Title:
  
  APS INV Specialist I
• Agency:
  Dept of Family & Protective Services
• Department:
  Region 11 APS In-Home Dir Del
• Posting Number: 18523
• Closing Date: 07/15/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Protective Services
• Salary Range: $3,816.65 – $5,372.41
• Pay Frequency:
  Monthly
• Salary Group: TEXAS-B-17
• Shift: Day
• Additional Shift: None
• Telework:
  Not Eligible for Telework
• Travel:
  Up to 75%
• Regular/Temporary:
  Regular
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Job Location City:
  Corpus Christi
• Job Location Address: 4201 GREENWOOD DR

• Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and others to gather social, functional, physical and mental‑emotional information for evaluation.
• Provides services after normal working hours and on weekends to maintain 24‑hour coverage, including receiving reports of alleged abuse, neglect or exploitation.
• Determines temporary or long‑term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client, including counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing ongoing services.
• Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.
• Makes presentations and participates in community awareness and related activities to inform the public about the program.
• Prepares routine, statistical, and special reports for management.
• Serves in lead capacity in absence of supervisor.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work‑related contacts.
• Attends work regularly in accordance with agency leave policy.

• Knowledge of agency policies, procedures, and standards.
• Knowledge of Texas laws relating to adult protective services.
• Knowledge of gerontology and the dynamics of the aging process.
• Knowledge of special problems of the aged and disabled.
• Knowledge of crisis intervention techniques and skills.
• Knowledge of differing cultures/ethnic groups and values.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication.
• Ability to work effectively with difficult abuse/neglect complaints.
• Ability to empathize and provide encouragement to disabled adults and the elderly and to help them meet particular needs and…