Helpdesk Tech 1
Job in
Corsicana, Navarro County, Texas, 75110, USA
Listed on 2026-08-02
Listing for:
MFIT Technology Solutions LLC
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
As a Help Desk Technician, you will provide technical support to our clients, assist with troubleshooting hardware and software issues, and help maintain IT systems. This position is primarily office-based but requires travel to client locations as needed. Occasional overnight travel may be required for projects and client support.
Responsibilities- Provide technical support via phone, email, remote access, and in person
- Troubleshoot computer, printer, network, and software issues
- Set up and configure desktops, laptops, mobile devices, and peripherals
- Assist with Microsoft 365 administration and end-user support
- Document support requests, resolutions, and system changes
- Install and maintain hardware and software solutions
- Support network equipment, VoIP systems, and cybersecurity solutions
- Travel to client sites for onsite support and installations
- Participate in after-hours support when necessary
- Strong interest in technology and information systems
- Excellent communication and customer service skills
- Ability to learn new technologies quickly
- Strong problem-solving and organizational skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Ability to travel and stay overnight when required
- Previous help desk, technical support, or customer service experience
- Familiarity with Microsoft Windows, Microsoft 365, networking, or cybersecurity concepts
- Technical certifications (CompTIA A+, Network+, Microsoft, etc.) are a plus but not required
- Competitive pay based on experience and qualifications
- Hands‑on training and career development opportunities
- Company-provided tools and resources
- Opportunity to work with a variety of modern technologies
- Paid vacation and sick time accrued after one year of service
- Growth opportunities within a rapidly expanding technology company
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