Retail Assistant Store Manager

Position Summary

We are looking for a Retail Assistant Store Manager to join our team. The role is a full‑time, 40+ hour per week position with a base hourly rate of $14.00 to $17.00, plus commission and bonus opportunities.

• Facilitate a customer‑centric environment by engaging customers in a professional manner and rapidly addressing issues.
• Monitor and assist in the training of employees to meet First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes, including inventory, loan management, merchandising, store presentation, and reporting.
• Evaluate store financial statements to drive profitability through communication and goal setting.
• Maintain operating standards that meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

• Must be able to perform duties that may include standing, stooping, walking, climbing, pushing, pulling, and lifting (up to 50 pounds).
• Demonstrated ability to supervise others effectively.
• Ability to work with firearms and become firearms certified.
• Ability to work flexibly, including weekends and holidays; may work in multiple locations.
• High School Diploma, GED, or equivalent experience.
• Computer literate and able to operate POS systems and common office machines.
• Detail‑oriented with strong organizational and analytical skills.
• Cash handling experience is required.
• Excellent work ethic and strong business sense.

• Comprehensive Medical, Dental, Vision, Life, and supplemental insurance (eligibility required).
• Aligned business hours; most stores open at 9 AM and close at 6 PM, with many restaurants closed on Sundays.
• Earned Wage Access program available from the second day of employment.
• Unlimited commission above hourly base rate.
• Paid vacation: one week after 6 months, an additional week after 1 year, and two weeks each anniversary thereafter.
• Paid sick/personal time: 8 hours after 6 months, 16 hours each anniversary thereafter.
• Employee discounts from First Cash Perks.
• Tuition reimbursement up to $2,000 per year for eligible full‑time employees.
• Auto‑enrollment in the First Cash 401k program after 6 months.
• First Cash Pet Insurance program access.

The Assistant Store Manager may earn 2‑8% commission based on gross profit of personal performance. Detailed plan information is provided during the interview. Payrates will not be below applicable local minimum wage requirements.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.

Applicants who are offered a position will be required to agree to a binding arbitration agreement to resolve disputes. First Cash 401K program is available to employees 21 years of age or older.