Sales Associate

Responsibilities

• A Sales Associate contributes to driving sales through providing a genuine experience to each customer.
• Acts as a brand representative reflective of the company values.
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way.
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up).
• Contributes to the store by being positive, respectful, and helpful to others.
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team.
• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer.
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

• Passion for UO brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays