Office Assistant ; Keyboarding
Listed on 2026-07-01
-
Administrative/Clerical
Office Administrator/ Coordinator, Education Administration, Clerical
Office Assistant 1 (Keyboarding)
Position Details
Budget Title
- Office Assistant 1 (Keyboarding)
Campus Title
- Office Assistant 1 (Keyboarding)
School/Division
- Academic Affairs, Division of
Department
- Registrar Office
Staff Sub-Type
- Staff & Administration
Salary Level - SG006
Salary Range - $36,232
Salary Determination
- Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts.
Position Effort
- Full-Time
Is this a temporary position? - No
Position Summary
- The Office Assistant 1 position will support the registration and scheduling functions of the Registrar's Office and provide general office support by assisting with walk-in traffic, phones, and emails. This position will process student forms related to registration, assist with the course build process, and be responsible forTEACHauthorizations, student biographical data, and degree conferral checklists.
What makes SUNY Cortland a great place to work?
- • Our positions provide predictable salary progressions, and many offer permanency.
• Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.
• SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. Alternate work schedules are available with a supervisor's approval.
• Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.
• Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more.
Major Responsibilities
- Office Support Front desk/office reception, greet and direct students, answer phones, and respond to emails.
Interact positively with other office staff, students, faculty, and other visitors to the office.
Oversee daily mail operations by efficiently sorting and distributing incoming and outgoing correspondence.
Registration & Course Adjustments Manage student registration processes by reviewing and approving alternate registrations, credit overloads, and course withdrawals.
Evaluate special enrollment requests, including time conflict overrides, prior felony disclosures, and undergraduate permission to take graduate courses.
Records Administration & Student Tracking Maintain student data integrity by updating biographical information, including change of address forms.
Track specialized student populations to ensure compliance and support, with a focus on Honors program students and veteran/military-connected individuals.
Academic Scheduling & Graduation Services Maintain accurate semester schedules by updating course sections within the Banner student information system.
Facilitate graduation clearance through the processing of degree conferral checklists, enterTEACHauthorizations into the database, and update special graduate-level course approvals.
Training Participate in continuing education activities such as computer classes/programs and other relevant professional development.
Functional and Supervisory Relationships
- Reports to the University Registrar.
Works closely with all academic departments in the Schools of Education, Arts & Sciences, and Professional Studies, and administrative offices, including Student Accounts and the offices of the Associate Deans Offices.
Required Qualifications - 1. Permanent Competitive Appointment Options:
To be appointed on aPERMANENTbasis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-timeNYSCivil Service list and respond to canvass letter that will be emailed to people on the eligible list. You may also qualify if you are permanent in…
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