Group Visits Coordinator

Please see Special Instructions for more details.

When applying you will be required to attach the following electronic documents:

• A resume/CV
• A cover letter that indicates how your qualifications and experience have prepared you for this position.

You will also be required to submit the names of at least three professional references, including their e‑mail addresses and telephone numbers.

For additional information please contact:
Jim Marquit quit

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Starting salary within the salary range will be commensurate with skills, education, and experience.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job‑related pre‑employment check (background check, motor vehicle history check, sexual misconduct reference check, etc.).

Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre‑employment check, please contact OSU’s Employee and Labor Relations team ations.

Position Title: Group Visits Coordinator

Appointment Type: Professional Faculty

Job Location: OSU, Reser Stadium, shared with Athletics

Full‑time (FTE): 1.00

The Office of Admissions is seeking a Group Visits Coordinator. This full‑time professional faculty position coordinates the Team of Undergraduate Recruiters program, provides first point of contact for prospective students and families, manages the Welcome Center, campus visit programs, and supports group visits for underrepresented high school students.

• Oversees and coordinates all group tour requests including room reservations, scheduling presenters, and TOUR Ambassador staff, serving an average of 5,000 group visitors annually. Serves as primary contact with visiting groups, collecting registration information, demographic information for the group, and intaking visit experience requests.
• Trains student TOUR Ambassadors on group visits, including group tours and group Q&A panels. Creates an appropriate personalized visit agenda for the audience requesting the group visit.
• Develops relationships and collaborates with campus partners who support group visit experiences, communicating and scheduling group visit requests with these partners.
• Manages the online visit registration system/CRM, Slate, building out all the Welcome Center group visit events.
• Attends regular meetings between Welcome Center staff and college‑level recruiters to provide updates regarding campus‑wide group visit operations and upcoming programming, ensuring clear and consistent communication for campus participation.
• Co‑leads the visit program benchmarking process conducted by the Welcome Center staff to evaluate all campus partners who offer campus visits, ensuring high‑quality visit experiences.
• Creates and delivers customized training to campus partners and their student staff regarding the visit experience.
• Supports Welcome Center daily visit operations during peak visit periods, including presenting 30‑minute admissions information sessions and supporting student staff scheduling.

• Present admissions information sessions to visiting groups (virtual and in‑person), typically 1‑2 per day; presentation size can range from 5-75 group visitors.
• Serve as first point of contact whenever daily campus visitors have questions about the admissions process, including individual conversations with families when requested.
• Meet with prospective students and families on campus, off campus and virtually as needed.
• Answer general questions regarding admissions,…