Sr Administrative Associate​/Legal Services - 2nd Shift

Sr Administrative Associate /Legal Services - 2nd Shift

• Full-time
• Department:
  Legal & Document Processing
• Shift: 2nd Shift
• Compensation: up to USD 26.92 - hourly

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

This role requires an administrative professional to manage core legal workflows, including electronic court filings, service across state and federal portals, and legal research using Lexis, Westlaw, and PACER. Key duties include preparing discovery and litigation shells, formatting pleadings using firm styles, scheduling court appearances, and managing documents via Adobe Acrobat and Docu Sign. The ideal candidate will also oversee PCard expense reconciliations and judicial form processing.

Must be able to support the West Coast
- California

Shift: Monday
- Friday, 2:30 PM - 11:00 PM

Pay: $26.92 hrly

• Recent comprehensive E-Filing and E-Service experience
• Legal Research and Case Retrieval:
• Pleading and Discovery Shell Preparation:
• Utilize appropriate logs and/or tracking software for all administrative support work
• Court Appearance Scheduling:
• Expense Tracking and Administrative Billing
• Ensure that job tickets are properly filled out before beginning work
• Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entryforexpenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)
• Utilize appropriate logs and/or tracking software for all administrative support work
• Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues
• Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
• Meet contracted deadlines for accepting, completing, and delivering all work
• Troubleshoot basic equipment problems
• Assist in developing training plans and process maps for the administrative operation
• Deliver training plans to a team of Admins
• Serve as a subject matter expert and resource for junior employees
• Interact with clients in person,over the phone, via videoor electronically
• Prioritize workflow
• Performs Quality Assurance on own work and work of others
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner
• Other duties as assigned

• High school diploma or equivalent education
• Minimum (2) years administrative support experience in a professional organization, preferably in the legalindustry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (1) year or more. Formal education and/or training may be considered in lieu of experience
• Direct experience managing state, federal, and arbitration filings across platforms including California approved vendors (One Legal, First Legal, Pro Legal, Green Filing, Proof), complex case portals (File & Serve Xpress, Case Anywhere), District Court, Court of Appeals, Supreme Court, True Filing, FINRA, UCC, AAA, and JAMS, alongside coordinating e-service and print dispatch.
• Advanced in the use of MS Office…