Places Practice Leader - West Region
Listed on 2026-07-01
-
Business
Client Relationship Manager
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your impactAs the Cities and Places Practice Leader, you will play a strategic, highly visible role focused on strengthening long-term client partnerships, shaping pursuit strategies, developing differentiated value propositions, and guiding project excellence across Jacobs' markets with a specific focus on Higher Education. You will partner closely with global market teams, regional growth and sales, and technical and operational leaders to position Jacobs as the premier consultant and delivery partner with a special focus on Higher Education institutions.
This role blends strategic market leadership, client engagement, business development, and project delivery oversight, with the overarching goal of accelerating growth, driving innovation, and securing major opportunities across the Corporate+Commercial, Health, Aviation, Science and Technology with a particular focus in the Higher Education sector.
Client & Market Leadership- Cultivate, secure, and strengthen long-term, trust-based client partnerships by leveraging Jacobs' global capabilities and creating valued, differentiated client propositions
- Serve as a primary representative of Jacobs to higher education clients, demonstrating a relationship-oriented, solutions-focused approach
- Engage C-suite and executive stakeholders using high-quality thought leadership, unique market insights, and compelling content that elevates Jacobs' profile
- Develop a deep understanding of client drivers, aligning Jacobs' solutions with institutional objectives, long-range capital planning, and operational priorities
- Represent Jacobs at key industry conferences, symposiums, workshops, and professional organizations, expanding visibility and connections within the higher education market
- Strategic Growth & Pursuit Leadership
- Identify, assess, and prioritize business opportunities that drive sustained growth in the Higher Education practice
- Drive achievement of defined sales targets across the West Region, with goals established and tracked in partnership with the Executive Director of Sales for each geographic market
- Lead development of win strategies, value propositions, and capture plans for major pursuits, ensuring solutions are positioned to achieve maximum competitive advantage
- Facilitate Go/No-Go decisions, ensuring alignment with opportunity potential, ROI, and firmwide priorities
- Shape and manage the proposal development process, including coordination of market solutions, subject matter experts, capture teams, fee proposals, and negotiation strategy
- Actively influence and participate in client interviews, presentations, and strategic conversations to improve win probability
- Maintain a strong understanding of competitors, market shifts, and emerging trends to better position Jacobs for success
- Create and disseminate thought leadership, market insights, and strategic analyses that elevate Jacobs' expertise in higher education
- Partner with global and regional teams to develop annual growth and marketing plans, including proactive storytelling to showcase Jacobs' innovations and achievements
- Contribute industry foresight to inform the development of high-value solutions, accelerators, and market differentiators
- People Leadership, Talent Development & Culture
- Attract, develop, and retain top talent while advancing Jacobs' Inclusion & Diversity goals
- Actively mentor, sponsor, and coach team members to foster a supportive, growth-oriented culture
- Participate in and contribute to global Communities of Practice, sharing lessons learned and best practices across regions.
- Provide leadership and oversight for strategic, complex, multi-phased projects, ensuring alignment with client objectives, budgets, schedules, safety standards, and quality expectations
- Support Senior Project Managers in overseeing scope, cost, schedule, design, construction contracts, project controls, and information management
- Assist with planning and facilitating meetings; prepare agendas, documentation, presentations, and meeting notes
- Review consultant and contractor pay applications, change orders, and submittals to verify compliance and accuracy
- Support procurement processes by compiling, submitting, and tracking purchase requisitions, change orders, and pay applications
- Help resolve complex project-related issues, disputes, and disagreements, ensuring timely escalation and resolution
- Contribute to successful project completion through strong coordination, communication, and alignment of multidisciplinary teams.
This role requires approximately 20% commitment to Regional Market Solutions Lead…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).