Licensed Insurance Customer Service Representative

Job Description

Join a team that cares about our customers and you! Unified Insurance Group in Corvallis, Oregon, is looking for an experienced and committed individual to join our team as a Full-Time Licensed Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base.

If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. To join our team and begin a role with excellent career growth and earning potential.

This is an in office position.

• Paid Time Off (PTO)
• Health Insurance
• Life Insurance
• Mon-Fri Schedule
• Retirement Plan
• Evenings Off
• Team Lunches for special occasions
• Oregon Paid Leave
• Office Coffee & Soda
• Career Growth Opportunities

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Assist with varying Personal and Small Commercial lines change requests.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
• Quote Policies and provide certificates and other client needs.

• A Valid Property & Casualty insurance license is required.
• Minimum 1 year prior Insurance experience.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.