Conference and Event Services Student

Department:
Conference and Event Services, University Relations and Marketing

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard  et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note:

All job offers are contingent upon Human Resources final approval

Job Description:

This recruitment will be used to fill two part‑time (a maximum of 24 hours per week) Conference and Event Services Support Student for the Conference and Event Services, University Relations and Marketing at Oregon State University (OSU). Conference and Event Services Support Student position will support the daily operations of Conference and Event Services (CES), as well as The LaSells Stewart Center (LSC) by serving as a primary point of contact for clients, guests, visitors, and campus partners.

• Providing exceptional customer service, answering questions in person, by phone, and via email, assisting with client intake and event inquiries, managing front desk communications, maintaining accurate records, and supporting administrative and operational functions of the facility and Conference & Event Services Unit.
• Assisting with event‑related logistics, preparing materials, and onsite support to ensure a welcoming and professional experience for all guests.

• Welcome guests, clients, event attendees, and campus partners in a professional and friendly manner; answer questions and provide information regarding events, services, and facility operations.
• Serve as the primary front desk contact by answering phone calls, managing multiple email inboxes (LSC Services, Events, Conferences), and in‑person inquiries, directing visitors to appropriate resources and staff as needed.
• Perform daily opening and closing procedures to ensure the front desk and public spaces are prepared for business operations.
• Serve as a lead in ensuring event spaces are set up, maintained, and reset to The LaSells Stewart Center standards.
• Assist with room setup and breakdown, oversee the placement of signage and event materials, monitor public spaces for cleanliness and guest needs, and identify and communicate maintenance, safety, and operational concerns to ensure a seamless event experience.
• Assist with client intake, event inquiries, reservation requests, and general administrative support for the Conference and Event Services Unit.
• Maintain a thorough understanding of upcoming conferences, meetings, performances, and special events while serving as a communication liaison between clients, guests, and CES staff, providing accurate information, directing inquiries, and communicating event updates, room locations, and operational changes as needed.
• Support event operations by preparing materials, managing guest lists, assisting with registration and check‑in activities, and helping coordinate event logistics.
• Process incoming and outgoing mail, deliveries, and department correspondence.
• Provide exceptional customer service by addressing guest needs, resolving concerns, and ensuring a positive visitor experience.
• Assist event staff with room access, way finding, setup support, guest check‑in, basic technology support, and other event‑related activities as assigned.
• Support the overall success of Conference and Event Services by contributing to a professional, organized, and customer‑focused environment.
• Perform…