Student Support Technology; SST

Department:
College of Business

Special Instructions to Applicants:
When applying you will be required to attach the following electronic documents:

• A Resume
• A Cover Letter

For additional information please contact:
Alan Sprague ague

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

Full Employment Eligibility Requirements can be found here: (Use the "Apply for this Job" box below).-requirements

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard  et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note:

All job offers are contingent upon Human Resources final approval.

This recruitment will be used to fill four part-time (a maximum of 24 hours per week) Student Support Technology (SST) position for the College of Business at Oregon State University (OSU).

Pay rate for this position is 16.80 per hour.

• Responding to walk-in, phone, and email questions about the computer lab
• Maintaining printers
• Cleaning computer labs and common areas
• Maintaining communication between Level 2 Student Support Technicians and full-time employees.
• Making and monitoring tickets within our ticketing system (Service Now).
• Opening and closing facilities
• Limited facilities maintenance
• Transferable Skill Development

In this position, students learn and build vital career-readiness skills in the primary areas below:
Critical Thinking, Technology, Professionalism, Career & Self Development.

• Full Employment Eligibility Requirements can be found here: -requirements
• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard
• High School student:
  Regularly enrolled in a high school or participating in a home-schooling program
• Undergraduate and post-baccalaureate student: 6 credit hours per term
• Undergraduate international student: 12 credit hours per term*
• Graduate student officially admitted to Graduate School: 5 credit hours per term
• Graduate international student officially admitted to Graduate School: 9 credit hours per term*
• * International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.

• Interpersonal communication skills, including phone etiquette
• Professional and courteous demeanor
• Desire to provide outstanding customer service
• Ability to work independently and learn quickly
• Self-motivated

• Experience with Microsoft Office 365
• Demonstrated knowledge of Windows 11
• Familiarity with Active Directory, DNS, DHCP, and networking basics
• A demonstrable commitment to promoting and enhancing diversity

• Schedules are fixed by term, flexible with class schedules, and are 10-24 hours per week.
• Available to work Monday through Friday 7 AM - 10 PM, Saturday 8 AM - 6 PM, and Sunday 12 PM - 8 PM.
• Hours that are outside business hours may be expected depending on availability.

16.80 per hour.

Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard.

We have…