Classroom Technology Services Student Pool

Position Summary

This recruitment will fill five part-time (maximum 24 hours per week) Classroom Technology Services positions at Oregon State University.

The Student Technician will coordinate with professional staff to maintain and support audio/visual presentation systems in classrooms, labs, and conference rooms. Duties include upgrades and installations, imaging and testing of installed computers, and other assigned tasks.

• Conduct audio/visual systems service and testing throughout academic terms, reporting issues into the Help Desk trouble ticket database.
• Perform computer imaging and testing under direction of the IT Consultants.
• Staff the help desk phone system; assist client needs in classrooms, labs, and conference rooms via Crestron Room View and VNC interface.
• Log all calls for services into Help Desk trouble ticket database.
• Provide basic instruction on operation of audio/visual systems to customers.
• Assist with event setups and teardowns as necessary.
• Assist with audio/visual upgrades, new installations, etc. under supervision of a professional technician.
• Ensure safety and security of the services working area.
• Maintain a clean, professional working area in the Help Desk Phone Center.

Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study.

Must meet Academic Standing Requirements; students on academic suspension are not eligible.

Must meet minimum enrollment standard:

• High School student: regularly enrolled in a high‑school or participating in a home‑schooling program.
• Undergraduate & post‑baccalaureate student: 6 credit hours per term.
• Undergraduate international student: 12 credit hours per term.
• Graduate student officially admitted to Graduate School: 5 credit hours per term.
• Graduate international student officially admitted to Graduate School: 9 credit hours per term.

International students may carry fewer hours under approval from the Office of International Services.

• Skilled knowledge of audio/visual equipment.
• Skilled knowledge of computers and presentation software.
• Self‑motivated and initiative‑taking with tasks.
• Ability to lift 25 pounds.
• Ability to work in a team environment.
• Positive customer‑oriented attitude.

Position is designated as a critical or security‑sensitive position; incumbent must successfully complete a criminal history check and be deemed position qualified per OSU Standard 576‑055‑0000 et seq. Incumbents must self‑report convictions; youth programs may require additional checks every 24 months.

OSU will review the National Sex Offender Public website prior to hire.

Flexible schedule to provide customer service and Help Desk coverage; shifts start at 7:30 am and end at 7:30 pm.

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

Note:

All job offers are contingent upon Human Resources final approval.