Team Lead, Language​/Bilingual

Lionbridge is seeking a highly skilled and experienced Managed Services Technician 4 to join our experienced team. The Managed Services Technician 4 will be a technical expert, responsible for troubleshooting complex technical issues, providing technical guidance to junior technicians, and ensuring the delivery of high-quality managed services. This role requires a deep technical background, excellent problem-solving skills, and a passion for providing exceptional customer service.

• Demonstrate leadership ability to assist the supervisor in directing, coaching, mentoring team members that include, but are not limited to, work performance; WIP flow; materials, process and product quality issues escalation; team communication; production outs/build assignments.
• Assist in coordinating work orders by priorities.
• Assist in training and cross-training new and existing employees.
• Aids in enforcing company policy, safety, quality and productivity guidelines.
• Re-assigns team member/s to different work areas/zones when needed.
• Participates in continuous improvement activities.
• Assist the supervisor with any quality issues throughout the production and/or test areas.
• Communicate with the supervisor on a daily basis any anticipated problems with workload demands or schedule adjustments/recovery plan or any other problem with staffing.
• B e able to perform Assembly/Test technician tasks within the designated area of production/test when necessary.
• Performs other duties as directed by supervisor and/or manager

• Able to exercise good judgment when dealing with productivity, company policy, safety, standards, and accuracy.
• Team player - able to work with people at all levels professionally and courteously
• Able to accept constructive feedback and implement improvements based upon such feedback.
• Excellent time management/organizational skills
• Able to effectively deal with change and shifting priorities
• High School Graduate or Equivalent (Required)
• Experience in Manufacturing Environment and/or R&D: 2 years (Preferred)
• Knowledge in continuous improvement practices (Preferred)
• Strong Computer
  
  Skills:
  
  Microsoft products experience preferred - Outlook-Word-Excel
  - Power Point.
• Experience in working in a team environment
• Demonstrated problem solving skills

• Expected compensation- $19 per hour.
• Health Coverage for you and your family:
  Health, Vision, Dental; as well as HSA eligible programs
• Paid time-Off and 8 Company Paid Holidays
• 401k with company match
• Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program to support both physical and mental health
• Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions
• Career guidance with learning and development opportunities along the way, backed by Lionbridge's Internal Mobility and Referral Bonus programs.
• Training on State-of-the-Art technologies in a New-Age field that strives to make consistent innovations in medical devices, technology development and other high-importance segments.
• A team environment that fosters your strengths and provides direct paths to individual and professional growth.
• Learning opportunities around each corner.